Superside

Superside is an always-on design company that provides frictionless, delightful design at warp speed for marketing and creative teams. They offer a creative subscription service used by top brands to access a global team of designers, ensuring quality ...

Media

Consumer Discretionary

501-1000 (723)

Founded 2015

$35M raised

10 open positions

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Senior Account Manager

6 months, 2 weeks ago

Anywhere

Contract

Senior

Account Manager

Customer and Technical Support

Apply Now

Superside

Media

501-1000

Founded 2015

$35M raised

View All Jobs 10

Description

Own end-to-end relationships for a portfolio of client accounts, building retention and stakeholder trust.
Manage renewals and support growth opportunities within defined commercial frameworks.
Guide Project Managers to ensure consistent, high-quality delivery across engagements.
Monitor account health and revenue performance, and provide forecasts to senior leadership.
Identify and mitigate account risks, serving as the primary escalation point.
Translate customer goals into structured creative programs.
Use performance data to support quarterly business reviews and renewal discussions.
Partner with cross-functional teams on delivery and account strategy.
Maintain knowledge of Superside’s services to identify client value opportunities.

Requirements

5+ years of account management or client services experience in creative, digital, or professional services environments.
Experience managing and retaining client accounts, including ownership of renewals.
Ability to lead commercial conversations within established pricing and deal structures.
Strong stakeholder management experience with senior-level clients.
Ability to balance strategic account planning with day-to-day execution.
Experience collaborating with cross-functional partners, including Project Managers and Producers.
Comfort using data to inform account decisions and revenue forecasting.
Strong English communication skills, including connecting delivery outcomes to business results.

Benefits

Fully remote work environment across time zones.
Mentorship, meaningful responsibility, and career-growth opportunities.
Collaborative, high-trust culture with direct feedback.
Opportunity to work with a global team spanning 60+ nationalities.
Equal-opportunity employer with inclusive hiring practices.

Interested in this position?

Apply directly on the company website

Apply Now

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