Senior Account Manager

3 months ago
Contract
Senior
Customer and Technical Support
Superside

Superside

Superside is an always-on design company that provides frictionless, delightful design at warp speed for marketing and creative teams. They offer a creative subscription service used by top brands to access a global team of designers, ensuring quality ...

Media
251-1K
Founded 2015
$35M raised

Description

  • Own the end-to-end relationship for a portfolio of clients and maintain strong stakeholder trust.
  • Manage renewals and support moderate growth opportunities within defined commercial frameworks.
  • Guide Project Managers to ensure smooth delivery and consistent quality across engagements.
  • Monitor account health and revenue performance, and provide forecasting inputs to senior leadership.
  • Identify and resolve account risks early as the main point of escalation for assigned clients.
  • Translate customer goals into clear, structured creative programs.
  • Use performance data and insights to support QBRs and renewal conversations.
  • Maintain a strong understanding of Superside’s services to identify value-driving opportunities.
  • Partner with cross-functional teams to align on delivery and account strategy.

Requirements

  • 5+ years of experience in account management or client services within creative, digital, or professional services environments.
  • Experience managing and retaining client accounts with ownership of renewals.
  • Ability to lead commercial conversations within defined pricing and deal structures.
  • Strong stakeholder management skills, with experience working with senior clients.
  • Ability to balance strategic thinking with day-to-day execution.
  • Experience working with cross-functional teams such as Project Managers and Producers.
  • Comfort using data to inform account decisions and forecasting.
  • Strong communication skills in English, with the ability to connect delivery to business outcomes.

Benefits

  • Fully remote, remote-first work environment.
  • Opportunity to work with a global team across 60+ nationalities and multiple time zones.
  • Fast-paced, high-trust culture with direct feedback and strong collaboration.
  • Real ownership and the ability to shape work that impacts the business.
  • Mentorship and opportunities to grow your career.
  • Work for a stable, growing company serving 500+ ambitious brands.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Client Services Manager

Global Medical is hiring a Client Services Manager to lead virtual assistant teams and manage client relationships in a remote medical services setting.

1 day, 13 hours ago

Account Manager - E-commerce Marketing Agency

Hustler Marketing 51-250 Professional Services

Hustler Marketing is hiring an Account Manager to oversee assigned client accounts and lead marketing campaign execution that drives conversions, sales, and client revenue.

Asana Email Marketing
5 days, 13 hours ago

Digital Marketing Account Manager

Pavago IT Services

Digital Marketing Account Manager for a remote independent contractor role at Spark Hire, owning Google Business Profile optimization and Local SEO delivery for a portfolio of client accounts.

Digital Marketing SEO
6 days, 13 hours ago

Client Services Manager- Dubai (UAE) -

Look Touch & Feel 1-10 Professional Services

LTF Digital is hiring a remote Client Services Manager contractor to coordinate marketing delivery for medical aesthetics clients across the UAE and UK and keep projects, relationships, and campaigns on track.

ClickUp Digital Marketing HubSpot SEO
1 week, 1 day ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers