Senior  Collections Specialist 

15 hours, 39 minutes ago
Contract
Senior
Finance and Accounting
Sterlington

Sterlington

Sterlington is an international virtual law firm specializing in sophisticated transactional and litigation work, as well as legal contract outsourcing, with notable expertise in handling complex cases such as crypto bankruptcy and significant loan res...

Specialized Consumer Services
51-250

Description

  • Own collections end-to-end for assigned client accounts and follow up on overdue invoices by phone and email.
  • Make outbound collections calls and handle payment conversations professionally.
  • Negotiate payment plans and document commitments with clear follow-up.
  • Monitor AR aging and proactively flag collection risks before balances escalate.
  • Resolve billing questions and disputes with billing, accounting, sales, and client services.
  • Apply and reconcile payments, credits, and adjustments accurately.
  • Maintain organized records of collection activity and client communications.
  • Support month-end close by keeping AR balances accurate and up to date.
  • Own the AR aging report, updating and analyzing it weekly.
  • Prepare weekly collections priority lists and updates that feed into cash-flow forecasting.
  • Track payment promises, flag broken commitments, and escalate partner-level issues as needed.
  • Own and maintain the Collections Playbook and recommend process improvements.
  • Provide feedback on recurring invoice issues, rejection patterns, and low retainer balances.
  • Validate payment application by cross-checking bank activity, aging, and client confirmations.

Requirements

  • 5+ years of experience in collections, accounts receivable, or a related finance role.
  • Strong communication skills, with English at C2 or near-native/native level.
  • Ability to handle difficult payment conversations professionally.
  • Detail-oriented and organized, with comfort managing multiple accounts at once.
  • Solid understanding of AR processes, invoicing, and payment applications.
  • Experience using accounting or ERP systems.
  • Proficiency in Excel and basic financial reporting.
  • Reliable, persistent, and accountable, with a strong follow-through mindset.
  • Comfort using AI-enabled tools, automation, or technology to improve collections workflows and reporting accuracy.
  • Ability to work US Eastern Time hours.
  • Independent contractor availability for a full-time role.

Interested in this position?

Apply directly on the company website

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