Bilingual Dental Front Desk & Patient Coordinator - OR

9 hours, 45 minutes ago
Contract
Mid Level
Customer and Technical Support
Staffing For Doctors

Staffing For Doctors

Staffing For Doctors provides virtual medical staffing solutions for healthcare practices, connecting them with top HIPAA-compliant candidates to enhance operational efficiency, reduce overhead costs, and improve patient care through dedicated virtual ...

Health Care Providers & Services
Founded 2025

Description

  • Answer incoming patient calls professionally in English and Spanish.
  • Schedule routine and emergency dental appointments in Dentrix, including weekend emergency coverage.
  • Make recall and hygiene outreach calls and schedule or reschedule appointments.
  • Manage the marketing and lead-tracking portal, including assigning call statuses and tracking call sources.
  • Monitor the remote patient check-in system and assist patients with digital paperwork and iPad check-in.
  • Assist with insurance verification, prior authorizations, outbound calls, and other front-office tasks.
  • Support full-arch program scheduling and initial patient communication as the practice grows.

Requirements

  • Previous dental office experience, including dental front-desk or reception experience.
  • Strong experience with dental scheduling and high-volume incoming calls.
  • Experience handling or triaging emergency dental calls.
  • Experience with dental recall and hygiene scheduling.
  • Fluency in English and Spanish.
  • Excellent verbal and written communication skills with a warm, patient-focused approach.
  • Strong organizational skills and attention to detail.
  • Ability to work independently in a remote environment and commit to a long-term position.
  • Availability for a 40-hour Thursday–Monday schedule, including required Saturdays, Sundays, and holidays when open.
  • Experience with Dentrix, marketing or lead-tracking platforms, remote dental practices, insurance verification, or prior authorizations is preferred.

Benefits

  • Full-time contractor position with a negotiable pay rate based on skills and experience.
  • 40-hour weekly schedule from Thursday through Monday.
  • Weekend emergency coverage schedule with potential holiday work.
  • Opportunity to support expanded programs and responsibilities as the practice grows.

Interested in this position?

Apply directly on the company website

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