Medical Collections Specialist

4 days, 12 hours ago
Contract
Junior
Operations
Skilled Wound Care

Skilled Wound Care

Skilled Wound Care specializes in delivering comprehensive bedside wound care, procedural care, and skin management services to patients in nursing homes, while also offering career opportunities for physicians in the wound care field.

Health Care Providers & Services
51-250
Founded 2007

Description

  • Follow up on outstanding insurance claims directly with payers.
  • Process incoming correspondence from patients and insurance companies.
  • Resolve coding and billing issues by reviewing EOBs and correcting errors in a timely manner.
  • Escalate problem accounts to department management for support and resolution.
  • Document all steps taken on patient accounts to resolve balances.
  • Bulk mail manual claims to individual payers on a daily basis.
  • Work daily, weekly, and monthly reports as assigned.
  • Complete required monthly in-service sessions and educational training.
  • Perform other duties as assigned.

Requirements

  • Experience in collections is required.
  • Excellent negotiation and collection skills are essential.
  • Patience and persuasive speaking skills are required.
  • Strong time management skills are required.
  • Ability to work effectively with employees, patients, insurance companies, and other outside parties.
  • Ability to communicate clearly and concisely in both verbal and written form.
  • Customer-focused service mindset with the ability to exceed internal and external customer expectations.
  • Proficiency in Microsoft Office applications and other required tools.
  • Strong attention to detail, prioritization, and multitasking skills.
  • Must be willing to work USA daytime hours and the graveyard shift.
  • Must be available for a full-time work-from-home position.
  • This is an independent contractor role.
  • Pre-employment confidential DiSC testing and relevant skills testing are required prior to hiring.

Benefits

  • Remote work arrangement.
  • Full-time work-from-home position.
  • Opportunity to join a Great Place to Work® Certified company.
  • Work with a company recognized by Fortune as a Top 50 Best Workplace in Healthcare.

Interested in this position?

Apply directly on the company website

Apply Now

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