Service Now

1 day, 9 hours ago
Contract
Senior
Operations
Sapsol Technologies

Sapsol Technologies

Sapsol Technologies specializes in innovative business transformation by integrating ERP systems, AI, cloud computing, and DevOps, with a focus on S/4HANA implementation, system migration, and managed support services to optimize business processes and...

Internet Software & Services
51-250
Founded 2006

Description

  • Configure and deploy the ServiceNow SAM module, including required integrations.
  • Define workflows and reporting requirements with stakeholders.
  • Establish processes for software discovery, normalization, and lifecycle management.
  • Integrate SAM with CMDB and procurement systems.
  • Implement KPIs, dashboards, and compliance tracking.
  • Deliver training and knowledge transfer for internal teams.
  • Document SAM processes and workflows.
  • Support post-go-live transition and internal ownership.

Requirements

  • Proven experience implementing and configuring ServiceNow SAM.
  • Strong understanding of ITAM and SAM principles.
  • Experience with SCCM and Intune integrations.
  • Familiarity with license models and compliance.
  • ServiceNow certifications, with SAM certification preferred.
  • SaaS license management experience (nice to have).
  • Knowledge of vendor-specific modules such as Microsoft, SUSE, RedHat, and Oracle (nice to have).
  • Ability to integrate SAM with other ServiceNow modules (nice to have).
  • Experience with automated workflows for reclamation and alerts (nice to have).

Benefits

  • Improve software visibility and reduce audit risk.
  • Optimize software costs.
  • Work closely with Administration Services and IT stakeholders.
  • Support a fully operational SAM solution integrated with existing ServiceNow components.

Interested in this position?

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