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Product Owner / Service Designer (Mid level) - 4.5 Months - Remote - Octopus

2 months ago
Egypt
Contract
Mid Level
Product Owner
Product Management
Agile
Apply Now
Robusta Technology Group

Robusta Technology Group

Robusta Technology Group (RTG) is a leading full-service tech agency specializing in digital transformation, E-commerce, web design, and VR/AR. They empower businesses in Saudi Arabia, Egypt, and the region with innovative solutions and industry-shapin...

Professional Services
51-250
Founded 2007
View All Jobs 18

Description

  • Lead product ownership activities by defining product vision, managing priorities, and supporting delivery of product initiatives.
  • Conduct service design activities to identify user needs, business challenges, and opportunities for improvement.
  • Facilitate customer journey mapping, service blueprinting, and workflow definition sessions.
  • Gather, analyze, and translate business and user requirements into clear product requirements and actionable deliverables.
  • Manage and prioritize product backlogs based on business value, user impact, and project objectives.
  • Collaborate with cross-functional teams, including business stakeholders, designers, developers, and operational teams.
  • Ensure stakeholder alignment through communication, workshops, and decision-making processes.
  • Define and optimize operational workflows to improve service efficiency and user experience.
  • Support continuous improvement by analyzing feedback, identifying gaps, and recommending enhancements.
  • Document processes, requirements, user journeys, and service design outputs.

Requirements

  • Bachelor’s degree in Business, Design, Information Systems, Engineering, or a related field.
  • 3–5 years of experience in product ownership, service design, UX design, business analysis, or related roles.
  • Proven experience managing product requirements, prioritization, and stakeholder alignment.
  • Strong understanding of service design methodologies, customer journey mapping, and user-centered design principles.
  • Experience working with Agile methodologies and cross-functional delivery teams.
  • Ability to translate complex business needs into structured solutions and clear product requirements.
  • Strong facilitation, communication, and presentation skills.
  • Analytical mindset with strong problem-solving capabilities.
  • Ability to work independently and effectively in a remote environment.
  • Experience with digital products, platforms, or service transformation projects is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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