Senior CMDB / ITOM Architect

1 hour, 29 minutes ago
Contract
Senior
DevOps and Infrastructure
PHIZENIX

PHIZENIX

PHIZENIX is a Silicon Valley-based talent solutions company that specializes in AI consulting services, tech talent acquisition, and AI workforce training. The company aims to empower organizations by connecting them with exceptional talent and consulting solutions, enabling AI to work alongside people. With a team of tech founders and operators, PHIZENIX offers comprehensive support for businesses on their AI transformation journey. Their services include designing and implementing AI solutions, connecting companies with skilled technology professionals, and providing training programs to enhance workforce capabilities. The company focuses on cultural fit in talent deployment and offers corporate training to help teams integrate AI into their daily operations. PHIZENIX primarily serves businesses looking to hire top talent, deploy AI, transform workflows, and train employees in using AI tools effectively. The company has approximately 50–100 employees and has received support from investors like i3 Ventures.

information technology & services
11-50
Founded 2025

Description

  • Design and govern the CSDM target model across Business Applications, Application Services, Software Models, and Entitlements.
  • Define standards for software model-to-business application promotion, data ownership, normalization, and duplicate record management.
  • Lead ServiceNow Discovery coverage improvements to increase CMDB completeness and accuracy.
  • Lead Service Mapping and dependency mapping for application retirement and modernization initiatives.
  • Define the data contract and integration model between ServiceNow and the portfolio management platform.
  • Develop CMDB and ITOM governance standards.
  • Collaborate with Enterprise Architecture, Infrastructure, Application, and Security teams.
  • Support the transition from an external Enterprise Architecture tool to ServiceNow as the trusted source for application and service data.

Requirements

  • Strong experience as a CMDB Architect, ITOM Architect, or ServiceNow Architect.
  • Hands-on expertise with ServiceNow CMDB, CSDM, Discovery, and Service Mapping.
  • Experience with CMDB data quality, reconciliation, normalization, and duplicate management.
  • Experience with application lifecycle management, dependency mapping, and enterprise integrations.
  • Strong communication and stakeholder management skills.
  • CIS–Discovery certification preferred.
  • CIS–Service Mapping certification preferred.
  • CIS–Data Foundations certification preferred.
  • ServiceNow CSA certification is a plus.

Interested in this position?

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