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Property Management Coordinator (U.S.)

2 months, 2 weeks ago
Mexico, Argentina, Colombia, Dominican Republic, Ecuador, Peru
Contract
Mid Level
Project Coordinator
Customer and Technical Support
Apply Now
Outsourcing Staffing Advantage

Outsourcing Staffing Advantage

Outsourcing Staffing Advantage specializes in providing expert business process outsourcing services, focusing on delivering skilled workers for customer support and back office staffing solutions to enhance operational efficiency and precision.

IT Services
View All Jobs 4

Description

  • Serve as the primary point of contact for tenants, property owners, vendors, and contractors.
  • Respond to tenant inquiries and resolve issues professionally and promptly.
  • Coordinate maintenance requests, dispatch vendors, and track work orders through completion.
  • Follow up with vendors and tenants to ensure maintenance issues are resolved in a timely manner.
  • Schedule property inspections, maintenance visits, vendor appointments, and property showings as needed.
  • Assist with lease administration, renewals, move-ins, move-outs, and occupancy updates.
  • Maintain accurate tenant, lease, and property records in the management system.
  • Assist with rent collection, payment follow-ups, and account inquiries when applicable.
  • Monitor shared inboxes, answer incoming calls, and respond to general inquiries.
  • Prepare reports, documentation, and correspondence as needed.

Requirements

  • Proven professional experience in U.S. property management.
  • Fully bilingual in English and Spanish, spoken and written.
  • Excellent verbal and written communication skills.
  • Strong customer service, conflict resolution, and interpersonal skills.
  • Experience coordinating maintenance requests and communicating with vendors.
  • Strong organizational and time management abilities.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • High attention to detail and strong follow-up skills.
  • Proficiency with Microsoft Office and/or Google Workspace.
  • Experience using property management software such as AppFolio, Buildium, Yardi, Propertyware, or Rent Manager, or similar platforms.
  • Ability to overlap working hours with U.S. Eastern Time business hours.
  • Reliable high-speed internet, a headset for frequent calls, a quiet workspace, and backup power for remote work.
  • Experience working remotely with U.S.-based companies (preferred).
  • Knowledge of Fair Housing guidelines and U.S. property management best practices (preferred).
  • Experience coordinating vendors, contractors, and maintenance operations (preferred).
  • Experience supporting multiple properties or property portfolios simultaneously (preferred).
  • Familiarity with CRM systems and digital documentation workflows (preferred).
  • Experience with leasing coordination, tenant screening, and lease documentation (preferred).
  • Associate's or Bachelor's degree in Business Administration, Property Management, or a related field (preferred).

Benefits

  • Opportunity to work on diverse and exciting projects.
  • Supportive and collaborative work environment.
  • Weekly payments.
  • Weekends off.

Interested in this position?

Apply directly on the company website

Apply Now

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