NTT DATA

NTT DATA GROUP CORPORATION is a global IT and business services provider headquartered in Tokyo, Japan. It offers a range of services including cloud, cybersecurity, data and intelligence, consulting, and managed services, and is managed under the NTT ...

IT Services

Information Technology

100K+ (193513)

Founded 1988

4 open positions

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Informatica Admin

2 weeks, 6 days ago

Latin America

Contract

Mid Level

Database Administrator

DevOps and Infrastructure

AWS Azure GCP

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NTT DATA

IT Services

100K+

Founded 1988

View All Jobs 4

Description

Monitor daily Informatica IDMC operations, including taskflows, ingestion jobs, and data integration workflows.
Ensure production jobs meet SLA commitments for completion windows, data freshness, processing volumes, and performance.
Investigate, triage, and resolve production incidents and service disruptions.
Perform root cause analysis, reprocessing, job restarts, and data backfills when needed.
Escalate product defects and platform issues to Informatica Global Customer Support.
Administer IDMC environments, Secure Agents, runtime environments, connections, assets, and platform configurations.
Perform Secure Agent health checks and maintain platform stability, availability, and performance.
Manage logs, disk utilization, housekeeping, credentials, certificates, and authentication components.
Plan, coordinate, and support seasonal releases, patches, upgrades, and regression testing.
Create and maintain runbooks, operational procedures, support documentation, and knowledge base articles.

Requirements

3+ years of experience administering Informatica Cloud (IDMC/IICS) environments.
Strong understanding of Informatica Operational Insights, job monitoring, and production support processes.
Experience managing Secure Agents, runtime environments, connections, and platform configurations.
Hands-on experience with ETL/data integration operations and troubleshooting.
Experience with incident management, root cause analysis, and problem management.
Knowledge of SLA-driven production support environments.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent verbal and written English communication skills.
Ability to work independently in a remote, fast-paced environment.
Experience with Cloud Data Integration (CDI) and Cloud Mass Ingestion (CMI) is preferred.
Familiarity with AWS, Azure, or Google Cloud is preferred.
Experience with ITIL-based support and service management practices is preferred.
Informatica certifications are a plus.
Experience supporting enterprise-scale data platforms and data warehouse environments is preferred.

Benefits

100% remote work in LATAM.
Work aligned to EST time zone.
1-year assignment with possibility of extension.
Paying up to $22/hr USD.

Interested in this position?

Apply directly on the company website

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