Senior/Lead DevOps / Observability Engineer

1 day, 2 hours ago
Contract
Senior
DevOps and Infrastructure
N-iX

N-iX

N-iX is a global software development company that helps organizations achieve lasting business value through advanced technology solutions, serving various sectors with expertise in cloud, data analytics, and IoT.

Internet Software & Services
1K-5K
Founded 2002

Description

  • Assess the application’s New Relic dashboards, alerts, SLIs/SLOs, synthetic checks, logs, and traces.
  • Define the migration strategy and map New Relic components to Grafana, Prometheus, Loki, Tempo, or equivalent tools.
  • Rebuild and validate Grafana dashboards and alerting to maintain or improve monitoring coverage.
  • Instrument the application and AWS infrastructure to send metrics, logs, and traces using OpenTelemetry where appropriate.
  • Configure and troubleshoot secure AWS connectivity, including VPC routing, security groups, endpoints or PrivateLink, and DNS.
  • Run both monitoring platforms in parallel, validate data accuracy, and execute a low-risk production cutover.
  • Integrate and tune alerting with incident response and notification channels.
  • Use AI-assisted tools such as Codex to accelerate query translation, dashboard creation, infrastructure-as-code, and documentation.
  • Document the new monitoring setup, create runbooks, hand over knowledge, and provide progress updates and risk reporting.

Requirements

  • 5+ years of DevOps, SRE, or observability engineering experience in a high-traffic cloud production environment.
  • Strong hands-on Grafana experience, including dashboards, alerting, and data source configuration.
  • Practical New Relic experience with APM, dashboards, NRQL, and alert policies.
  • Experience with Prometheus/PromQL, Loki, Tempo or ELK, and OpenTelemetry.
  • Hands-on AWS experience with EC2, EKS/ECS, IAM, CloudWatch, S3, and Infrastructure as Code such as Terraform.
  • Strong AWS networking knowledge covering VPCs, subnets, routing, security groups, load balancers, endpoints or PrivateLink, and Route 53.
  • Experience using AI-assisted engineering tools such as Codex.
  • Ability to work independently, start on short notice, and deliver within a tight timeline.
  • Full-time availability Monday through Friday during Canadian time zone hours.
  • Excellent written and verbal English communication skills.
  • Experience with Grafana Cloud or Grafana Mimir, observability migrations, SLIs/SLOs, and error budgets is preferred.
  • AWS certification such as Solutions Architect, DevOps Engineer, or Advanced Networking is preferred.

Benefits

  • Initial three-month engagement with potential extension.
  • Flexible remote, office-based, or hybrid working format.
  • Competitive salary and compensation package.
  • Personalized career growth and professional development opportunities.
  • Mentorship, tech talks, training, and active technical communities.
  • Education reimbursement.
  • Corporate events, team-building activities, anniversary gifts, and location-specific benefits.

Interested in this position?

Apply directly on the company website

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