Operations Representative (Temporary Coverage)

1 day, 2 hours ago
Contract
Junior
Operations
Lever

Lever

Lever is a leading Talent Acquisition Suite that provides modern hiring and talent management solutions. Their applicant tracking system (ATS) with candidate relationship management capabilities empowers hiring teams to streamline recruiting efforts an...

Professional Services
251-1K
Founded 2012
$123M raised

Description

  • Process daily work queues accurately and within established service-level agreements.
  • Perform account updates, corrections, verification steps, and member follow-ups according to policy.
  • Review documentation for completeness and compliance while maintaining audit-ready electronic records.
  • Research and resolve exceptions and discrepancies, escalating irregularities or potential risks.
  • Apply federal and state regulations, internal procedures, and confidentiality requirements.
  • Identify workflow improvements and communicate recurring issues, pain points, and operational patterns.
  • Participate in cross-training to support desks such as ACH, wires, Check 21, fiduciary servicing, legal processing, overdraft solutions, unclaimed property, and mobile/ATM deposits.
  • Contribute to a collaborative, consistent, service-oriented operations environment and perform other assigned duties.

Requirements

  • 1–2 years of experience in a full-service financial institution or related field preferred.
  • In-depth knowledge of credit union products, services, procedures, guidelines, and field-of-membership requirements.
  • Thorough knowledge of regulations relevant to assigned responsibilities.
  • Effective communication skills with varied audiences and organizational levels.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • Experience with Symitar for Windows (Episys) preferred.

Benefits

  • Full-time remote work opportunity.
  • Targeted hourly pay of $22–$26.
  • Temporary position anticipated to end in July/August 2027.

Interested in this position?

Apply directly on the company website

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