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Client Success Representative (Remote within APAC region, Contract)

3 months ago
Asia, Sri Lanka
Contract
Junior
Customer Success
Customer and Technical Support
Apply Now
INFUSE

INFUSE

INFUSE delivers buyer-first demand & lead generation that accelerates pipeline velocity & buying group activation. Identify buying groups, engage across channels, and drive measurable ROI.

Professional Services
251-1K
Founded 2012
View All Jobs 117

Description

  • Build and maintain strong, long-lasting client relationships.
  • Ensure the timely and successful delivery of solutions based on client needs and objectives.
  • Communicate progress on monthly and quarterly initiatives to internal and external stakeholders.
  • Identify and develop growth opportunities within the territory.
  • Collaborate with sales teams to support growth attainment.
  • Assist with challenging client requests and issue escalations.
  • Handle administrative and operational tasks such as data entry, internal system updates, and schedule management.

Requirements

  • Proven track record of managing client relationships, preferably in hospitality, client success, or sales.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks with attention to detail in a fast-paced environment.
  • Empathetic understanding of client needs and the ability to address them effectively.
  • Ability to solve problems proactively and offer solutions.
  • Experience working in a related field is preferred.
  • Ability to handle priorities effectively.
  • Comfort working across a variety of administrative and operational tasks.

Benefits

  • Opportunity to work with a global team operating across more than 60 countries.
  • Professional growth opportunities in a supportive, employee-focused workplace.
  • Exposure to a variety of industries, creating diverse day-to-day work.
  • Equal Opportunity Employer status with inclusive hiring practices.

Interested in this position?

Apply directly on the company website

Apply Now

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