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Case Manager Assistant (Remote) | LATAM

1 day, 20 hours ago
Chile, Colombia, Ecuador, El Salvador, Honduras, Nicaragua
Contract
Junior
Paralegal
Operations
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Hire Hawk

Hire Hawk

We help businesses hire talent globally, compliantly, and with a smile. We manage all planning, sourcing, vetting, hiring, payroll, and performance management.

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Description

  • Schedule client medical appointments and maintain treatment calendars.
  • Request medical records and bills and follow up with providers until received.
  • Organize and update case files in the firm’s case management software.
  • Track deadlines and outstanding items and flag case risks to the case manager.
  • Communicate with clients, medical providers, and insurance representatives to obtain missing information.
  • Prepare correspondence, forms, and basic case status updates.
  • Protect client confidentiality at all times.
  • Follow the case manager’s daily priorities to keep assigned cases moving.

Requirements

  • At least 2 years of experience supporting case managers at a US personal injury law firm.
  • Hands-on experience scheduling medical appointments and requesting medical records and bills.
  • Strong written and spoken English.
  • Highly organized, detail-oriented, and reliable in managing follow-ups across active cases.
  • Comfort with Microsoft Office or Google Workspace and a legal case management platform.
  • Full-time availability Monday through Friday during US Pacific business hours.
  • Reliable internet connection and a dedicated workspace.
  • Experience with premises liability, slip-and-fall, or trip-and-fall cases (preferred).
  • Experience accessing a law firm’s systems through remote desktop tools (preferred).

Benefits

  • Remote full-time contractor role.
  • Monthly compensation of $900 to $1,200, depending on experience.
  • Long-term role supporting an established US law firm.

Interested in this position?

Apply directly on the company website

Apply Now

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