Training Specialist

5 months, 2 weeks ago
Contract
Junior
Education and Training

Global Medical Virtual Assistants (GMVA)

Remote healthcare staffing and outsourcing company that provides medical virtual assistants for medical practices and hospital systems, including support for scheduling, patient follow-ups, insurance verification, prior authorizations, billing, revenue cycle management, credentialing, EMR/EHR data entry, front-desk operations, clinic administration, and back-office support.

Outsourcing and offshoring consulting
501-1000
Founded 2019

Description

  • Design, organize, and deliver training courses for Virtual Assistants.
  • Lead live training classes and facilitate virtual activities, tests, and class discussions.
  • Monitor and assess VAs' learning progress throughout the training program.
  • Conduct coaching sessions as part of performance management.
  • Assist with and contribute to training needs analysis.
  • Create, update, and reinforce training materials, policies, and procedures.
  • Support interdepartmental communication and collaboration.
  • Handle administrative tasks related to the learning management system, onboarding, and offboarding.

Requirements

  • Excellent English communication skills, both oral and written.
  • Excellent skills in Google Workspace and Zoom.
  • Highly organized with strong coordination skills.
  • At least 2 years of experience as a trainer preferred.
  • Ability to work with minimum system requirements, including an Intel Core i5-6000 (6th Gen) or AMD Ryzen 5 processor, 8 GB RAM, and Windows 11 64-bit or macOS Ventura.
  • USB-type headset with noise-cancelling feature and a camera capable of clear video output.
  • Primary internet connection of at least 100 Mbps DSL or fiber, with a backup internet connection of at least 20 Mbps via cell.
  • Backup power supply option capable of supporting the workstation for at least 3 hours.
  • Preferred/recommended system setup includes Intel Core i7/i9/Core Ultra or AMD Ryzen 7+, 16 GB RAM, and Windows 11 64-bit or macOS Tahoe.
  • Backup system and internet requirements must be available for continuity of work.

Benefits

  • Monthly rate of up to $850 USD.
  • Independent contractor employment type.
  • Free training.
  • Paid time off.
  • HMO coverage.
  • Optical rewards.
  • Performance-based increase.
  • Permanent work-from-home setup.

Interested in this position?

Apply directly on the company website

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