RemoteLeads Logo
Sign Up Sign In

Quality Analyst Specialist

1 day, 1 hour ago
Philippines
Contract
Junior
QA Engineer
Quality Assurance and Testing
Apply Now
Global Medical Virtual Assistants Careers Page

Global Medical Virtual Assistants Careers Page

Enhance your healthcare organization's capacity with GMVA’s scalable workforce solutions, designed to streamline operations without adding FTEs.

outsourcing/offshoring
11-50
View All Jobs 13

Description

  • Monitor and evaluate virtual assistants’ performance through call and email reviews against quality guidelines and service level agreements.
  • Identify performance gaps and provide constructive feedback and coaching to virtual assistants.
  • Conduct regular audits and spot checks to verify task accuracy and completeness.
  • Document quality assurance findings, trends, and recommendations for continuous improvement.
  • Collaborate with cross-functional teams to maintain consistent quality standards.
  • Work closely with Client Services Managers to review VA performance metrics.
  • Communicate VA strengths and areas for improvement to relevant stakeholders.
  • Develop action plans based on feedback from Client Services Managers and clients.
  • Create and maintain process flows for tasks handled by virtual assistants.
  • Develop and maintain QA forms tailored to specific tasks and client requirements.

Requirements

  • At least 2 years of experience in a quality assurance or quality management role, preferably in the healthcare industry.
  • Experience in Fertility and Mental Health is preferred but not required.
  • Excellent analytical and problem-solving skills.
  • Strong attention to detail and ability to multitask.
  • Excellent communication and interpersonal skills.
  • Proficiency in quality monitoring tools and software.
  • Ability to work well in a team and collaborate with cross-functional teams.
  • Open to working night shifts.
  • Primary system with at least an Intel Core i5-6000 (6th Gen) or AMD Ryzen 5 processor, 8 GB RAM, and Windows 11 64-bit or macOS Ventura.
  • Primary internet connection with DSL/Fiber at a minimum contracted speed of 100 mb/s.
  • Backup system or UPS capable of supporting the workstation for at least 3 hours, with backup internet of at least 20 mb/s.

Benefits

  • Up to $850 USD monthly rate.
  • Independent contractor employment type.
  • Free training.
  • Paid time off.
  • HMO coverage.
  • Optical rewards.
  • Performance-based increase.
  • Permanent work-from-home setup.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Mindrift.ai: Be the “I” in AI

Freelance Agent Evaluation Engineer

Mindrift.ai: Be the “I” in AI Internet Software & Services

Mindrift is seeking a project-based software specialist to help build and evaluate datasets for AI coding agents by creating realistic developer environments, tasks, and tests.

Brazil Contract Senior AI (Artificial Intelligence) QA Engineer
Up to $62k
Docker FastAPI JavaScript Kafka PostgreSQL Python React Redis TypeScript
1 hour, 30 minutes ago
Mindrift.ai: Be the “I” in AI

Freelance Agent Evaluation Engineer

Mindrift.ai: Be the “I” in AI Internet Software & Services

Mindrift is seeking a software development specialist to create and evaluate project-based datasets for testing AI coding agents in realistic developer environments.

Japan Malaysia Singapore South Korea New Zealand Contract Senior AI (Artificial Intelligence) QA Engineer
Up to $104k
Docker FastAPI JavaScript Kafka PostgreSQL Python React Redis TypeScript
2 hours ago
Welo Global

Project Epsilon - Sinhala Quality Control Specialist

Welo Global Professional Services

Welo Data is hiring a remote freelance Quality Control Specialist to review AI data annotation tasks and ensure submitted image-based answers are accurate and meet project standards.

Sri Lanka Freelance Junior Manual QA Tester QA Engineer
$60k-$60k
1 day, 1 hour ago
Welo Global

Project Epsilon - Assamese Quality Control Specialist

Welo Global Professional Services

Welo Data is hiring a remote Quality Control Specialist to review AI data annotation tasks and ensure trainer-submitted answers meet project accuracy and quality standards.

India Freelance Entry Level QA Engineer
$41k-$41k
LLM
1 day, 1 hour ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers