Bike passionate: Mobile service representative anywhere in Europe

3 months, 3 weeks ago
Freelance
Entry Level
Customer and Technical Support
Cowboy

Cowboy

Cowboy is a connected electric bike company for urban riders, offering intuitive motor technology and a companion app for a seamless riding experience. With a focus on mindful movement and city exploration, Cowboy empowers riders to navigate urban land...

Transportation
251-1K
Founded 2017
$46M raised

Description

  • Travel across the city between customer appointments to provide on-site bike service.
  • Repair customers’ bikes at their door and restore them to working condition.
  • Use remote diagnostics to identify the issue and the required fix before arriving.
  • Deliver a fast, seamless, and world-class repair experience for customers.
  • Work with online training materials to perform repairs correctly and efficiently.
  • Contact the specialized Repair team for support when unexpected issues arise.
  • Maintain a customer-oriented approach while handling appointments in the field.

Requirements

  • Self-employed or freelance status is required.
  • Fluency in the local language and English is required.
  • No previous experience is required.
  • Bike passion and knowledge are a strong plus.
  • Empathetic, customer-oriented, and handy personality traits are preferred.
  • Dynamic, energetic, and enthusiastic attitude is preferred.
  • Interest in biking and urban mobility is preferred.

Benefits

  • Totally flexible schedule.
  • Paid for every repair completed.
  • Competitive remuneration starting at €40.00 per repair.
  • Part-time role with expected hours of 10–15 per week.
  • Work location is on the road.

Interested in this position?

Apply directly on the company website

Apply Now

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