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Credentialing Liaison (Temp)

1 hour, 36 minutes ago
United States
Contract
Mid Level
Operations Specialist
Customer and Technical Support
Apply Now
Aya Healthcare

Aya Healthcare

Aya Healthcare is the largest healthcare staffing company in the U.S., offering travel nursing, allied staffing, and permanent placement services with a focus on excellence and innovation.

Professional Services
10K-50K
View All Jobs

Description

  • Manage end-to-end credentialing for clinical and non-clinical candidates in accordance with client, Aya, state, and federal requirements.
  • Guide candidates through credentialing and compliance steps, deadlines, and required documentation.
  • Review, validate, document, and track licenses, certifications, screenings, testing, and facility-specific requirements.
  • Coordinate screening and medical services, monitor completion, and resolve clearance issues or exceptions.
  • Prepare employment and compliance packets and maintain accurate records across internal systems, client portals, and tracking tools.
  • Communicate with candidates, recruiters, sales teams, clients, vendors, and internal partners through multiple channels.
  • Manage changing workloads involving missing or expiring documents, validation queues, tickets, clearances, and start-date risks.
  • Identify risks, solve problems, escalate appropriately, and recommend next steps when leadership support is needed.
  • Serve as a potential primary client contact for credentialing communications and proactively provide status updates.
  • Create a clear, responsive candidate experience by reducing delays and following issues through to resolution.

Requirements

  • Experience in healthcare staffing, credentialing, compliance, customer support, operations, or another detail- and deadline-driven environment preferred.
  • Strong written and verbal communication skills, including the ability to explain requirements clearly and protect confidential information.
  • Proficiency navigating multiple systems, databases, web portals, digital documents, and tracking tools.
  • Ability to manage competing priorities independently in a high-volume environment.
  • Demonstrated commitment to service, accuracy, accountability, and continuous improvement.
  • Proficiency with Microsoft Office Suite and ability to learn credentialing and compliance systems.
  • Sound judgment and ability to identify risks, resolve problems, and escalate issues appropriately.

Benefits

  • Temporary role expected to continue through March 31, 2027.
  • Hourly compensation of $28.85–$35.10, with potential discretionary bonuses.
  • Free premium medical, dental, life, and vision insurance.
  • Generous 401(k) match.
  • Unlimited DTO (discretionary time off) and paid sick leave according to applicable laws.
  • Eligible reimbursements and other benefits where applicable.
  • Daily virtual yoga, meditation, and boot camp classes.
  • Company-sponsored virtual events, team activities, celebrations, and birthday recognition.

Interested in this position?

Apply directly on the company website

Apply Now

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