Arionkoder

Arionkoder specializes in co-creating AI-driven digital products and transformative experiences that blend human empathy with advanced technology to enhance business success and drive impactful product development.

Internet Software & Services

Information Technology

51-250 (90)

Founded 2019

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Account Manager (Remote - LATAM Based)

2 months, 2 weeks ago

Latin America

Contract

Lead

Account Manager

Customer and Technical Support

HubSpot

Apply Now

Arionkoder

Internet Software & Services

51-250

Founded 2019

View All Jobs

Description

Own a portfolio of strategic accounts and drive sustained growth, retention, and expansion.
Build and maintain Customer Intelligence Profiles for each account to anticipate needs and identify expansion signals.
Move accounts through Arionkoder’s relationship phases from early stabilization to full co-ownership.
Build trusted relationships with key stakeholders, including C-level executives.
Act as the internal voice of the customer and influence offerings and delivery based on client feedback.
Partner closely with the Account Delivery Manager to align relationship management with delivery outcomes.
Lead Quarterly Business Reviews and strategic planning sessions.
Identify and activate referral opportunities within the account portfolio.
Monitor account health proactively and address risks before they escalate.
Use HubSpot for portfolio management, CIP tracking, and reporting.

Requirements

Experience in B2B account management, customer success, or strategic partnerships in technology, AI services, digital product development, or enterprise solutions.
Client empathy, technical context, and a growth mindset are required.
Intermediate technical knowledge with the ability to understand technical profiles, tools, and libraries.
Up-to-date knowledge of AI trends and ability to use AI tools to improve processes.
Experience managing complex client accounts with $2M+ annual spend.
Proven success growing accounts through trust, consistent value delivery, and strategic thinking.
Comfort building relationships with executives and technical stakeholders across diverse industries.
Ability to work autonomously with structure, discipline, and initiative.
Excellent English communication skills.
Analytical, data-driven approach to prioritization and impact measurement.
Deep collaboration with Growth, ADM, and innovation teams.
Resilient, accountable, and comfortable owning a portfolio end-to-end.
Travel expected less than 10% of the time, primarily to the United States.

Benefits

Monthly USD service fee.
20 business days of paid Agreed Time Off, plus 6 local holidays.
Caregiver Time Off.
Dynamic remote work culture with the ability to work from anywhere.
Entrepreneurial environment.

Interested in this position?

Apply directly on the company website

Apply Now

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