Payments Product Manager (LATAM, Remote)

1 month, 3 weeks ago
Contract
Senior
Product Management
Your Business

Your Business

Empowering businesses one transaction at a time. More approvals, lower fees, total payment freedom.

Diversified Financial Services

Description

  • Own the payments platform end to end and set the payments roadmap.
  • Audit and improve the dunning and rebill recovery stack.
  • Evaluate payment vendors and decide whether to optimize, switch, or add layers.
  • Improve initial authorization rates through routing optimization, network tokenization, express checkout, and experimentation.
  • Write product specs and coordinate implementation with the engineering scrum team.
  • Pull and analyze performance data directly from the data warehouse and BI tools.
  • Negotiate vendor SLAs and manage external payment partners.
  • Present findings and recommendations to the CFO and other stakeholders.
  • Drive incident resolution when payments issues or outages occur.
  • Monitor and improve chargebacks, fraud posture, and compliance-related operations.

Requirements

  • 5+ years of experience in payments product or payments program management in subscription or e-commerce environments.
  • Hands-on experience with payment orchestration platforms and multi-MID routing.
  • Experience with dunning and recovery, including retry logic, involuntary churn metrics, and vendor evaluation.
  • Ability to work independently with modern BI tools and extract your own data without relying on an analyst.
  • Demonstrated use of LLMs and agentic tools in product work today; this is a minimum qualification.
  • Comfort with chargebacks, fraud posture, and regulatory compliance context.
  • Must be based in Latin America and able to overlap with US Eastern business hours.
  • Experience presenting to senior leadership such as a CFO is implied by the role's scope (preferred).

Benefits

  • Fully remote work.
  • Full-time contract via Maxana with a long-term engagement.
  • Compensation of $6,000–7,500 USD per month depending on experience.

Interested in this position?

Apply directly on the company website

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