Soulbound

Soulbound is a free-to-play pixel art MMORPG with a nostalgic style with fast paced combat in co-op dungeons and raids, skilling and more.

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Consumer Discretionary

3 open positions

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Japan Community Manager (Gaming)

2 months, 1 week ago

United States, United Kingdom, Japan

Contract

Mid Level

Localization Specialist

Customer and Technical Support

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Soulbound

Soulbound is a free-to-play pixel art MMORPG with a nostalgic style with fast paced combat in co-op dungeons and raids, skilling and more.

Media

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Description

Build and manage a Japanese Discord community from scratch, including channel structure, roles, bots, and moderation.
Develop and execute a Japanese community growth strategy focused on MMO players, guild leaders, and content creators.
Identify, contact, and build relationships with Japanese YouTubers, streamers, and other content creators.
Engage with Japanese gaming communities across platforms such as Twitter/X, Niconico, YouTube, and 5ch/game forums.
Work with Japanese MMO guilds to bring organized groups into Soulbound and adapt outreach to JP guild culture.
Localize community announcements, patch notes, and event communications so they feel native to a Japanese audience.
Run community events tailored to Japanese player preferences, including housing contests, guild showcases, and seasonal events.
Prepare weekly reports on community sentiment, growth metrics, creator outreach, and cultural insights.
Act as a cultural advisor to the wider team on what resonates with Japanese players and how to avoid missteps.
Coordinate with the Community Director on cross-community events and consistent messaging.

Requirements

Native-level Japanese reading, writing, and speaking ability is required.
Fluent English with at least professional working proficiency is required.
Deep personal experience with MMOs is required.
Strong understanding of the Japanese gaming content creator landscape, including major YouTubers and VTubers.
Experience with Japanese online communities such as Discord JP servers, Twitter/X JP gaming communities, Niconico, and 5ch.
Knowledge of Japanese MMO guild culture and how it differs from Western guild culture.
A self-starter mindset with the ability to identify and act on opportunities independently.
Previous community management experience at a game studio is a plus, especially for a Western game launching in Japan.
Existing relationships with Japanese gaming content creators are preferred.
Understanding of Japan's content creator agency landscape is a plus.
Extensive play experience with FFXIV, PSO2, Dragon Quest X, or similar Japan-heavy MMOs is a plus.
Ability to create short-form video content in Japanese is a plus.
Experience localizing gaming content beyond direct translation is preferred.

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