Trade Support Assistant

1 month, 1 week ago
Contract
Junior
Customer and Technical Support
Minted

Minted

Minted is a design marketplace that connects customers with independent artists to create unique wedding invitations, stationery, Christmas cards, personalized gifts, and art prints, while also supporting the artistic community through design challenge...

Professional Services
251-1K
Founded 2007
$297M raised

Description

  • Manually review, validate, and update data across multiple web-based applications and CRM databases.
  • Match records across various systems using a provided list of inputs or information.
  • Use internal and external sources to verify information and make accurate edits.
  • Perform deeper research when needed to ensure data is correct.
  • Partner with leaders and other stakeholders to resolve unclear, missing, or conflicting data.
  • Complete data entry and research tasks as needed.
  • Work independently on repetitive daily tasks while escalating questions or issues appropriately.

Requirements

  • Basic experience using Salesforce and other CRM tools.
  • Strong attention to detail and an organized working style.
  • Experience using internal and external sources to validate and match data.
  • Comfort with repetitive, independent remote work.
  • Ability to know when and how to ask for help or input.
  • Proficiency with Google Workspace, especially Sheets and Drive for file management and sharing.
  • Availability for a 3-month contract role.
  • Ability to exercise good judgment while handling data updates.

Benefits

  • Remote work arrangement.
  • 3-month temporary contract.
  • Hourly compensation of $16.33-$21.45 for Geo 2 locations (Boston, Washington, DC, Chicago, Seattle, Austin, Atlanta, Portland).
  • Hourly compensation of $15.00-$19.69 for Geo 3 and other U.S. metro locations.
  • Market-based compensation with room for salary growth within the range.

Interested in this position?

Apply directly on the company website

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