Operations Specialist (Contract Position)

8 hours, 54 minutes ago
Contract
Junior
Operations
Kokua Education

Kokua Education

Kokua Education is a platform that connects mission-driven guest teachers with schools, offering opportunities for immediate impact and purposeful work. Through powerful moments, they shift students' perceptions and empower teachers to make a tangible ...

Diversified Consumer Services
201-500

Description

  • Fill same-day and advance classroom assignments using the absence management system to achieve full coverage.
  • Match guest teachers to schools and classrooms based on school culture and needs.
  • Manage changing daily priorities, projects, deadlines, and critical data entry with strong attention to detail.
  • Build and maintain relationships with school leaders and guest teachers through responsive, professional communication.
  • Support guest teachers with classroom-related guidance and promote assignment fulfillment and retention.
  • Engage school partners to ensure service satisfaction and retention.
  • Analyze operational data to improve fill rates, guest teacher utilization, processes, and performance.
  • Collaborate with Regional and Talent Teams to align teacher supply with classroom needs.

Requirements

  • Availability to work 11:30 a.m.–7:30 p.m. EST, with a preference for afternoon/evening work.
  • Bachelor’s degree or equivalent work experience.
  • 1–2 years of teaching experience or experience working closely with students (strongly preferred).
  • Exceptional written, verbal, and interpersonal communication skills.
  • Strong time-management, prioritization, organization, and attention to detail across multiple workstreams.
  • Ability to work independently, proactively accomplish goals, and adapt quickly to changing priorities.
  • Proficiency with Excel and Google Sheets, including using data to analyze and improve performance.
  • Ability to navigate multiple applications simultaneously in a fast-paced environment.
  • Collaborative, solutions-oriented approach and ability to work across teams.

Benefits

  • Fixed-term contract from mid-November 2026 through March 31, 2027.
  • Anticipated hourly pay of $26–$30 per hour, based on experience and qualifications.

Interested in this position?

Apply directly on the company website

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