AR & Collections Associate - Mexico (Temporary role)

3 hours, 11 minutes ago
Contract
Junior
Finance and Accounting
JumpCloud

JumpCloud

JumpCloud provides a unified platform for managing identity, access, and devices across various operating systems, enabling secure and frictionless access to resources through features like single sign-on, multi-factor authentication, and a Zero Trust ...

Internet Software & Services
501-1000
Founded 2013
$417M raised

Description

  • Manage a high-volume portfolio of lower-tier past-due B2B accounts through proactive monitoring and outreach.
  • Contact customers by email and phone to resolve overdue invoices professionally.
  • Monitor aging reports and update Finance leadership on collection status and potential bad-debt risks.
  • Support cash forecasting by assessing payment cycles, customer behavior, and expected collections.
  • Investigate and resolve billing discrepancies and payment delays with Sales, Renewals, and Operations.
  • Record collection activities and customer interactions in NetSuite and Salesforce.
  • Post daily customer payments, including cash, check, and credit card transactions.
  • Review customer contracts and payment terms to identify account inconsistencies.
  • Communicate with Sales, Operations, and Finance teams, participate in governance calls, and complete ad hoc projects.
  • Adopt automation tools in daily workflows.

Requirements

  • Bachelor’s degree in accounting, finance, or a related field; 1–2 years of accounts receivable and collections experience may substitute for the degree.
  • Basic knowledge of sales contracts and standard payment terms.
  • Intermediate to advanced Excel skills.
  • Strong analytical, organizational, written, verbal, and interpersonal communication skills.
  • Ability to multitask and work independently in a fast-paced, changing environment.
  • Flexibility to work an early shift supporting European time zones.
  • Fluent English speaking and writing skills.
  • Must be located in and authorized to work in Mexico.
  • Experience with automation tools and processes is preferred.
  • Experience with NetSuite or Salesforce is beneficial.

Benefits

  • Remote-first role within Mexico.
  • Opportunity to work in a fast-paced SaaS environment with cross-functional teams.
  • Exposure to automation tools and AI-enabled workflows.

Interested in this position?

Apply directly on the company website

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