Remote Hotel Reservations Specialist

6 hours, 2 minutes ago
Contract
Entry Level
Customer and Technical Support

Description

  • Research and help clients select hotel accommodations for leisure and business travel.
  • Provide destination, hotel amenity, pricing, and availability information.
  • Prepare lodging recommendations based on client preferences and travel needs.
  • Coordinate reservations with travel suppliers and hotel partners.
  • Maintain accurate records of client communications and bookings.
  • Respond to client questions professionally by email, phone, and virtual communication tools.
  • Participate in training and professional development activities.
  • Stay current on travel industry updates and hotel offerings.

Requirements

  • Strong customer service focus.
  • Organized, detail-oriented approach to work.
  • Professional client communication skills.
  • Ability to work independently and manage time effectively.
  • Willingness to learn new skills and technology.
  • Interest in the travel and hospitality industry.
  • Customer service experience (preferred).
  • Hospitality, travel, sales, or client support experience (preferred).

Benefits

  • Remote, flexible scheduling.
  • Initial onboarding and travel industry training.
  • Professional development resources and ongoing learning opportunities.
  • Mentorship, coaching, and ongoing team support.
  • Access to supplier education, technology, and travel industry resources.
  • Business development resources for independent travel business owners.
  • Collaborative team culture.

Interested in this position?

Apply directly on the company website

Apply Now

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